This Privacy Policy describes how your personal information is collected, used and shared when you visit www.wctankrecovery.ca (the “Site”).
INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or items that you view, which website(s) or search term(s) referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
-Submission forms on our website which ask for your information.
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
– “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.
– “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the Site.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE COLLECTED INFORMATION?
We use the information that we collect generally to book online services requested. Additionally, to:
– Communicate with you via telephone, website or email
-Improve our customer service
-For an online booking service
SHARING YOUR INFORMATION
We use Google Analytics & Google Ads to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
We will not sell any personal information.
Finally, we may be required to share your Personal Information to comply with applicable laws and regulations, other lawful request for information we receive.
DATA RETENTION
When you place an order through our website, we will keep this for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at office@wctranddrainage.com or by mail using the details provided below:
West Coast Tank Recovery and Drainage Incorporated
1489 Harold Road
North Vancouver, BC V7J 1X2
