FAQ

Q1: Oil Tanks and Real Estate

Answer:

The responsibility for the removal of the Oil Tank (UST) and remediation of any contamination falls on the current property owner. If you are planning on selling your home, the first step is to have West Coast Tank Recovery scan your property for an Oil Tank.

If an Oil Tank is located, most Insurance Agencies, Banks and potential buyers will request that the Oil Tank be removed. The BC Fire Code and bylaws of twelve municipalities (including the City of Vancouver) all essentially require that out-of-service underground Oil Tanks be removed.

Q2: How do I know if there's an Oil Tank (UST) on my property?

Answer:

Homes built between 1925-1965 are at high risk of having a buried Oil Tank. If visible, there is usually signs such as a filler cap in your lawn or in close proximity to your home, as well as a large 'vent' pipe running upwards on the side of your home.

Frequently, in the case of abandoned Oil Tanks, the fill pipes were hidden and the vent pipe removed during landscape or home additions, often making visual detection very difficult.

When any clear sign is absent, we always use appropriate detection equipment to uncover the precise location of the buried Oil Tank.

Q3: What are the steps for removing an Oil Tank (UST)?

Answer:

West Coast Tank Recovery ensures that the client is informed throughout the entire removal process. West Coast Tank Recovery will:

  • Obtain an Oil Tank Removal permit from your municipality, and set an appointment with the Fire Department when necessary to supervise the Oil Tank Removal
  • Provide the client with a list of Certified Environmental Engineers to take Soil Samples
  • Expose the Oil Tank
  • Pump out any fluids, cut the Oil Tank and dispose of both at a Certified Recycling Facility
  • Back-fill the site
  • Provide the client with a package that includes a Certificate of Removal, Permit, Invoice, Oily Water Disposal and Tank Recycling Receipts
Q4: Why is hiring an Environmental Consultant important?

Answer:

Environmental Consultants are important because: a) most major banks and insurance agencies require a certified environmental report before any lending or insurance is given b) They can protect the homeowner from future liability c) Soil samples taken by a contractor is generally unacceptable in most municipalities. Environmental Consultants supervise the tank removal, takes soil samples and ensures that they arrive at the lab safely. WCTR always works with a P. Bio Environmental Consultant.

Q5: My property is contaminated- What does this mean?

Answer:

After your Oil Tank is removed and soil samples are taken by an Environmental Engineer, samples exceeding 1000PPM indicates soil contamination is present. In addition to the BC Fire Code and municipal by-law requirements, the owner will be subject to the Environmental Management Act of BC if the concentration of the contaminants present in the soil exceeds allowable limits.

Q6: Does West Coast Tank Recovery provide a Seniors Discount?

Answer:

West Coast Tank Recovery provides clients aged 55+ with a 15% Seniors Discount (This discount does not apply to Oily Water Disposal and Contamination Removal costs)

Q7: What about Oil Tank Scans and Certificates?

Answer:

Using the latest technology, a West Coast Tank Recovery Technician will scan your residential or commercial property for an Oil Tank (UST). If no tank is found, a certified Letter of Compliance is issued which may be required by municipal authorities as well as lending and insurance agencies.

Q8: Does West Coast Tank Recovery accept Credit Cards?

Answer:

West Coast Tank Recovery accepts major Credit Cards along with Cheques.

Q9: What does 'Best Price Guarantee' mean?

Answer:

West Coast Tank Recovery wants to ensure that you receive the lowest prices for Oil Tank Removal. If you find a price that is lower than our initial Estimate, West Coast Tank Recovery will beat the competitor quote by $100.

Q10: Is West Coast Tank Recovery Insured and Certified?

Answer:

West Coast Tank Recovery is fully insured, licensed and is certified by WorkSafe BC. We are also members of the BC Chamber of Commerce. You can trust West Coast Tank Recovery.

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  • “I have worked with the principals of this company for two years. They have always shown to be of good character, fair and direct in our business dealings.As part of their professional support team I can confirm that they are fully licensed, insured, covered by Worksafe BC and tax compliant.”

    Rick Overes, CPA, CGA Overes and Company

  • “A Fast, efficient and effective group to work with. Rare in this day and age. Totally worth a call with all concerns to do with oil tanks!”

    Vince Brimble

  • “We suggest West Coast Tank Removal to all our clients that are listing their homes for sale. Oil tanks are a big concern in the Real Estate business so it’s good to have a company that I know are trustworthy & will do the job right the first time. When the time came for us to deal with our own oil tank there was never any question who we would use. It was a big job but the crew at West Coast Tank Removal took great care with us to keep the costs down and made sure they did the job right. Oil tanks are never fun to deal with but these guys and girls were so great to deal with. Can’t say I ever want to have to clean up another site but if we ever do I know who to call”

    Robert Alexander Team 3000 Realty

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